Terms and conditions

Access to and use of this website, gtechniq.com, is provided by Gtechniq Ltd. All use of gtechniq.com, and any website owned by Gtechniq is on these terms. If you do not agree to abide by these terms, please do not use our websites.
We may update these terms at any time. You should visit this page regularly to review the then-current terms because they are binding on you. Some of these terms may be superseded by special legal notices or terms located on particular pages on gtchniq.com or one of our sister websites. Continued use of the website constitutes your agreement to all such revised website terms.
In addition to the website terms and conditions, there may be some more terms and conditions relating to your use/purchase of our products and services. Make sure you read these at the time of ordering.
You must not use our website or sister sites in any way that causes the website to be damaged or access to the website to be interrupted at all.
Your use of our website is also governed by our Data protection and privacy statement, the provisions of which also form part of these terms of use.
Liability disclaimer
This website will normally be available all day, every day. Gtechniq will not be liable for any loss suffered as a result of downtime on all, or part, of the site however it is caused.
Gtechniq will not be liable for any damages arising from the use of, or inability to use, the website or any of its contents. Whilst precautions are taken (such as checking all documents are virus-free), Gtechniq does not guarantee that the site is free of infection by viruses or anything else that may be harmful or destructive. If use of the Gtechniq website results in the need for servicing, or replacing equipment, or data, Gtechniq is not responsible for those costs.
Cookies and our site
Our site uses ‘cookies’ to help you log in and move around the site. Find out more about cookies in our privacy statement. 
Intellectual property and branding
Unless expressly stated otherwise, all information contained on the site is owned or licensed by Gtechniq Ltd.
The information and content contained on the site, such as text, graphics, software, images and other such material, are protected by (without limitation); copyright, database rights, registered trademarks, passing-off rights or rights protected under unfair competition laws, all of which may be protected under both English and foreign laws (“Intellectual Property Rights”). Unauthorised use of the material by you may violate Gtechniq’s Intellectual Property Rights.
In connection with your use of the site you will:
Be permitted to view, copy, download, store, retransmit, display, distribute, show or play in public any part or content of the site for the  purposes of research, private study or for internal circulation within an organisation, provided that all of the following are adhered to:
  • You retain all copyright notices and other proprietary notices contained in the original material on any copy you make,
  • Gtechniq is quoted as the source and,
  • The content of the material is not adapted or modified in any way.
Not use the site or the material in any manner which constitutes an infringement of any third party rights (including Intellectual Property Rights).
The Gtechniq name and logo are registered trademarks and cannot be reproduced without the prior written permission of Gtechniq Ltd. All other trademarks or trade names in this site are the marks of the respective owner(s) and any unauthorised use is prohibited.
Gtechniq reserves the right to vary and change its branding either totally or in part without notice and irrespective of medium or format.
The Gtechniq logo is available to:
  1. Partners, eg members of our detailing network, suppliers, wholesalers, distributor and stockists, with which Gtechniq is formally involved
  2. Organisers of events that Gtechniq is sponsoring or is officially associated with
If you do not fall into the above category, you will need to ask us for permission before you can use our logo. Where we give permission, usage is restricted to direct, specific references to the particular project, event or customer that Gtechniq is involved with.
The logo will not be permitted to be used to imply a broad or generic Gtechniq association. Should you want permission to use the Gtechniq logo, please get in touch so that we can confirm this and instruct you on how to use the logo correctly.
Links outward
This site provides links to other websites that are not under the control of the Gtechniq. We do not accept any responsibility or liability for the privacy policies, content or practices of these websites. If you decide to access linked third party websites, you do so at your own risk. Unless specifically stated otherwise, Gtechniq does not endorse any of the products or services advertised or available on any of the sites it links to. The law set out in non-UK websites may not be the same as the law in the UK legislation.
We cannot accept responsibility for information on websites that we do not manage but which may refer to Gtechniq.
We retain the right to add or remove links on our website.
Links inward
Links to the Gtechniq site via the home page www.gtechniq.com are welcome and can be made without prior consent. All such links must be appropriate and relevant in the context of Gtechniq and must not give the impression that Gtechniq is in any way associated with or has approved such other website.
Use of Gtechniq content
You may not display any Gtechniq content on any site that:
  • Incites hatred whether based on race, religion, gender, sexuality or otherwise, or promotes, encourages or facilitate antisocial behaviour
  • Promotes, encourages or facilitates violence
  • Promotes, encourages or facilitates terrorism or other activities that risk international security 
  • Discriminates against any specific social group or otherwise exploits vulnerable sections of society
  • Promotes, facilitates or encourages illegal activity are misleading, pornographic, defamatory, or defamatory, or contain illegal, or otherwise actionable content under UK law.
Placing orders
In using this website and by placing an order, you warrant that you are legally capable of entering into a binding contract and that you are at least 18 years old.
Description and price of the goods
The description and price of the goods you order will be as shown on this website at the time you submit your order. You can correct any errors to your order up to the point at which you finalise it.
Sometimes the product specifications of goods may change, in which case we will offer you a reasonable substitute of the same or better quality at the same price. Goods are subject to availability. If on receipt of your order the goods are not in stock, we will inform you within a reasonable amount of time and you are free to cancel your order. If you wish to cancel your order we will refund or credit you for any sum that has been paid by you or debited from your credit card or other account for those goods.
Every effort is made to ensure that prices shown on this website are accurate at the time you place your order. If an error is found, we will inform you within a reasonable amount of time and offer you the option of reconfirming your order at the correct price or cancelling your order with a full refund or credit.
The price of goods shown on this website does not include the cost of delivery. Details of delivery charges are shown on the payment page when you make an order. 
For more information on the delivery of orders from this website. See our Delivery policy.
Payment for goods and delivery charges can be made by any method shown on the website at the time you place your order.
Credit and debit cards will be authorised against the transaction when you submit your order.  Payments will be taken as soon as the order has been confirmed.
All credit and debit card payments are securely processed using Paypal. We never store any credit or debit card details on our website. 
Paypal will send you an email confirming the amount that has been charged to your card.
Please don’t send us any credit/debit card details in an email as we cannot accept responsibility if your email gets lost or intercepted.
For information about our constitutions of return, see the Gtechniq Returns policy.
If you receive any goods from us that are damaged, defective or incorrect you should notify by calling + 44 (0)1327 811 015 straight away. If you return the damaged, defective or incorrect item to us within a reasonable time, we will provide you with a replacement free of charge. 
This does not affect your statutory rights. This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use other than recommended by us, or failure to follow our instructions.
Updates to our terms
We reserve the right to update this statement at any time without prior notice to you. We may highlight any changes to this statement in the News section of the website. It’s up to you to make sure you've read the changes to this statement.